Introduction
AstraVA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our virtual assistant services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
When you register for an account, we may collect personally identifiable information, such as your name, email address, telephone number, and business information. This information is necessary for us to provide our services to you.
Usage Data
We automatically collect certain information when you visit, use, or navigate our platform. This information may include your IP address, browser type, operating system, referring URLs, device information, pages viewed, and actions taken while using our services.
Communications
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you about our services, updates, and other information
- Process transactions and send related information
- Find and prevent fraud
- For other purposes such as data analysis, identifying usage trends, and enhancing our services
Disclosure of Your Information
We may share information we have collected about you in certain situations, including:
Business Transfers
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Compliance with Laws
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
With Your Consent
We may disclose your information with your consent in order to fulfill the purpose for which you provided it.
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we take steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data to Canada and process it there.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Province of Alberta, Canada, without giving effect to any principles of conflicts of law.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
AstraVA
A WilGlobo Inc. Company
1234 Innovation Drive
Calgary, Alberta T2P 3H5
Canada
Email: privacy@astrava.com
Phone: +1 (403) 555-1234