E-commerce Order Processing Automation
StyleHaven Online Boutique
E-commerce
78%
Time Reduction
31%
Cost Savings
42%
Satisfaction Increase
The Challenge
StyleHaven was struggling with manual order processing that led to delays, errors, and customer complaints. Their team was spending 30+ hours weekly on data entry and order management, limiting their ability to focus on growth.
Our Solution
We implemented a customized AstraVA solution that automated order confirmation, tracking updates, and inventory management. The virtual assistant handled customer inquiries about order status and processed routine returns.
The Results
- 78% reduction in order processing time
- 99.8% accuracy in order data entry
- 42% increase in customer satisfaction scores
- 25 hours per week freed up for the core team
- 31% reduction in operational costs
"AstraVA transformed our order management process completely. What used to take our team hours now happens automatically with greater accuracy. Our customers are happier, and we've been able to focus on expanding our product lines instead of drowning in administrative tasks."
Emily Chen
Founder & CEO, StyleHaven
Ready to achieve similar results?
Let's discuss how AstraVA can transform your business operations.
